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Managing your Points
How can I check my points balance?
You can check your points balance by logging into your account on our website or using our mobile app.
Do my points expire?
Points are valid for 12 months from the date they are earned. You will be notified via email before your points expire, so you have the chance to use them before they do.
What if I return an item?
If you return an item, the points earned from that purchase will be deducted from your account. If you used points to make the purchase, those points will be refunded to your account.
Can I share my points with friends or family?
Points are non-transferable and can only be used by the account holder.
How do I update my account information?
You can update your account information by logging into your account on our website.