Returns
How can I return?
First, read through our Return Policy to see if your order is eligible for a return. Please use following steps if you wish to return any products ordered from bouncewear.com:. Note: Always add a photo of your product when a mistake had been made or
Can I return my order in a Bouncewear store?
Yes you can!. But:. You need to request the return online beforehand through our Return Center. Otherwise the products you purchased online cannot be exchanged or returned. Read our Return Policy first.
What is the return policy?
When ordering from Bouncewear, you can return products up to 14 days after receiving your order. To qualify for a return, the product must be in perfect, unchanged condition and returned in its original packaging. For clothing returns, all tickets mu
Who covers return shipping?
Return shipping costs must be paid by the customer, unless a proven faulty or defective item was received. In that case, we will provide a return shipping label. Always add photos in the Return Center when reporting a faulty or defective product.
When will I get my refund?
Once your return has been received and processed, we will issue a refund whitin 5-10 days. This means we will refund any and all payments received related to your product, not including any fees or shipping. Note: If a return is not approved due to r