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Bouncewear

INSTORE PURCHASEIn case of warranty, please visit one of our stores WITH your proof of purchase and the defective article within a period of 4 months after purchase. This way we are able to help you asap.If you no longer have your proof of purchase, please first contact us at <a href="mailto:support@bouncewear.com">support@bouncewear.com</a>. You will be informed on what to do.&#xA0;<hr>Note: Not ALL issues can be considered under warranty, the shopmanager or our website return team are in a good position to decide wether your article fits the warranty criteria.

INSTORE PURCHASE. In case of warranty, please visit one of our stores WITH your proof of purchase and the defective article within a period of 4 months after purchase. This way we are able to help you asap. If you no longer have your proof of purchas

How long do I have product warranty instore?

General

Warranty

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How to change account details?

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Your account

I made a mistake. Can I change my order?

What payment methods do you accept?

I never received a confirmation email. What should I do?

Can the delivery and billing addresses be different?

Cancellations of suspicious orders

Your order

How can I return?

Can I return my order in a Bouncewear store?

What is the return policy?

Who covers return shipping?

When will I get my refund?

Returns

Orders and Returns

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Discounts

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Can I have my order shipped to a store or pick-up location?

Do you ship outside of Europe?

General info

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How do I track my order?

My order was never delivered, what do I do?

How to file a claim for a missing or lost package?

Tracking my order

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VAT, duties and international import taxes

Shipping rates and Customs fees

Shipping

Bouncewear - Your basketball specialty store

About us

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Product info

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Who we share your data with?

What are your rights regarding your personal information?

Contact us

Privacy Policy

How long do I have product warranty online?

What is my correct size?

Sizing charts

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Membership Tiers

Join the BOUNCEclub

Welcome to the BOUNCEclub

What is the Bouncewear Membership Program?

How do I join the Bouncewear Membership Program?

Are there different levels within the membership program?

What are the benefits of higher-tier membership levels?

Is there a mobile app for the Bouncewear Membership Program?

General Info

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Can I earn points on sale items?

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Earning Points

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Managing your Points

How do I redeem my points?

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Can I combine my points with other promotions or discounts?

Can I use my membership points on online purchases?

Redeeming Points

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How can I provide feedback about the Bouncewear Membership Program?

Communication and Support

BOUNCEclub FAQ

Terms and Conditions

BOUNCEclub Disclaimer

Terms & Conditions

Bouncewear Referral Program

Bouncewear Membership

How long do I have product warranty instore?Updated 14 days ago